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Frequently Asked Questions
What are your standard shipping times and rates?â–¼
Orders typically ship within 2 business days. Standard ground shipping is free on orders over $100, while expedited options are available at checkout for faster delivery.
What is your return policy for home textiles?â–¼
We accept returns for unused items in original packaging within 30 days of delivery. Please note that custom-cut products and final sale items are not eligible for return.
Which payment methods do you currently accept?â–¼
Chilewich accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing through Shop Pay Installments for a convenient and secure shopping experience.
How do I ensure the longevity of my Chilewich products?â–¼
Our durable textiles are designed for easy maintenance. Simply wipe clean with warm water, mild soap, and a soft sponge to keep your placemats and flooring looking new.
Why Choose Us
Innovative Textiles
Exquisite designer flooring and table linens built to last.
Easy Maintenance
Durable materials that clean effortlessly with a simple wipe.
American Design
Original modern aesthetics proudly crafted in the United States.
Elevate Your Table With Designer Textures
Discover modern placemats and flooring designed to bring sophisticated style to every room.
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